My event has been cancelled/rescheduled, what next?

If an event is cancelled and rearranged we will endeavour to provide you access to the rescheduled date. In the event that you are unable to attend on the rescheduled date, or if the event is not rescheduled, please note Tickets For Good booking fees are non-refundable.

Where there is also a payment paid to the event organiser directly, tickets and/or bookings are by default non-refundable. Any refund of the face value of the ticket is at the event organiser’s discretion. We will request that the event organiser provides you with an appropriate refund or alternative ticket option, but your ticket purchase is subject to the event organiser’s own terms and conditions for refund.

Eligible refunds can take up to a month to be processed. Please refrain from contacting us until this time has passed if you have not seen the money back in your account. Please note that in the event of a cancellation, we are not liable for any travel or accommodation costs.

For full T&Cs please follow the below link

https://nhs.ticketsforgood.co.uk/pdf/TsCs